Bike Trail Volunteer

At WWT we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking. People feel part of something amazing and are motivated to make a difference. Our centre has a fleet of 35 bikes which visitors can hop aboard to explore the paths weaving through the millennium wetlands. It’s a great way to explore the wilder reserve and spot wild birds and other wildlife that live around the Burry Inlet.

Only our own bikes can be used on the bike trails and bike hire is included in the admission price to the centre.  We therefore need a team of friendly staff and volunteers available every day to help our visitors enjoy this special way of seeing our wetlands while ensuring their safety

Who will be responsible for your role?     Office Manager

Where will you be based?                           Bike Shed, located outside main Centre building

How much time will it take?                        The bike trail is open daily throughout the summer season from 22 July – 04 September from midday – 4pm.

Part-time and full-time placements available.  We are looking for volunteers who can commit to at least one full day a week during this period from 11.30am – 5pm.

What will you be doing?                             

  • Greeting visitors, explaining how to engage in the activity and sharing seasonal highlights about the wildlife and wetland habitat that they will be enjoying on the bike trail.
  • Assisting the bike trail operator in the preparation, hiring and clearing away of bikes and associated equipment.
  • Assisting with ensuring the bikes are safe to use and that all bikes and accessories are checked between each use, cleaned if necessary and kept in good working order.
  • Providing instruction and advice on riding the bike, where to ride and cycling safety.
  • Ensuring users of the bike trail wear safety helmets and are fitted correctly.
  • Ensuring visitors read and sign the conditions of the bike hire agreement.

Who are we looking for?

  • Experience of successful face-to-face contact with the public.
  • Excellent verbal communication skills and a commitment to excellent customer service.
  • An understanding of the safe operation of bikes and experience of cycling and bike maintenance, in particular puncture repairs, would be useful.
  • An ability to use initiative, take responsibility and seek help from staff when necessary, when responding to the visitors and their enquiries.
  • Experience of working outdoors and a good level of general fitness.
  • An interest in and enthusiasm for the work of WWT.

How will you benefit?

  • An exciting opportunity to contribute to an internationally important wetland centre.
  • Volunteer in an amazing environment with a friendly, sociable team.
  • Discover more about conservation and gain experience in this field.
  • Training, support and uniform provided.
  • Discount is available in the cafe and shop on the days of volunteering.
  • Free entry to all WWT wetland centres throughout the UK on presentation of your WWT name badge.

General notes:

A training session for Bike Trail staff and volunteers is being held on Tuesday 18th July 2017 from 10am – 1pm.  It would be beneficial if all volunteers could attend this session for the basic bike maintenance training and to meet the rest of the team.

There are limited public transport routes to Llanelli Wetland Centre, please see our website for travel details. We regret that we are not in a position to reimburse expenses incurred for travel to the site.

It may be possible to combine this role with the Canoe Safari Volunteer role for those volunteers that are interested in more than one role and would like to gain a wider experience of our centre. If you are would like to volunteer in both roles please indicate this on your application form and we will take it into account.

This role is often physically demanding and can be repetitive and involves working outdoors in all weather conditions.  You should therefore have experience and enjoy working outdoors and have a good level of general fitness.

This position is entirely voluntary and is therefore unpaid. Any offer of a volunteer placement is not intended to create a legally binding contract between us and any agreement may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

How to Apply:

Please visit our website by clicking ‘More Information’ below to see details of this role and then complete and submit the online application form.  Please email volunteer.hq@wwt.org.uk if you have any problems with completing the application form.

Closing Date: 

Please return all completed application forms by Friday 30th June 2017.  After this date successful applicants will be asked to come to the centre for an informal interview before being offered a placement.

Contact Details:

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