Membership and retail Support

About The Role

At WWT we shape unforgettable experiences. We are a warm, welcoming and genuine charity that protects and restores Wetlands. WWT Martin Mere has 600 acres of amazing wetland scenery which is home a such an assortment of wildlife.

We are looking for volunteers who can support our team in our Café and shop to ensure we offer excellent customer service to our visitors.

By providing excellent customer care in our shop, you will be encouraging our visitors to support the wider conservation work of WWT. The money that is taken in retail is instrumental to the conservation work that WWT can afford to carry.

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need.

If you are interested in volunteering for WWT but don’t wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.

About You

Who are we looking for?

This role would suit you if:

Have an enthusiastic and friendly manner
Have an eye for detail and creativity
Excellent verbal communication skills
A confident attitude and / or experience in successful face-to-face contact with the public
Commitment to excellent customer service
Are happy using a computer/till
Like working in a busy environment
An interest in birding and optics equipment (if you’d like to get involved in promoting and selling our optics)

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT

Feel good knowing you are helping to restore wetlands, and our world
Be surrounded and inspired by like-minded wetland lovers
Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
Free entry to all our wetland centres, including your family
Volunteer discount on shopping and memberships
Access to webinars and practical information to help you manage daily life