Visitor Engagement

About The Role

This role involves:

Welcoming visitors to the nature reserve
Learning new, transferable skills
Talking to visitors about the value of the reserve as a working wetland
Identifying key wildlife for visitors
Encouraging visitors to connect with nature
Helping visitors to orientate around the reserve
Visitor facility checks (e.g. litter picking, sweeping hides)
Using binoculars or telescope to showcase species of interest as required
To keep up to date with projects and activities at the reserve and direct visitors to areas that may be of interest on their visit

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need.

If you are interested in volunteering for WWT but don’t wish to apply online, please email volunteering@wwt.org.uk or leave a message at 01453 891 231 with your name and number.

About You

This role will suit you if you:

Are happy to volunteer outdoors and be able to move around different areas of our site
Are committed to good customer service and are willing to engage our visitors with the work of WWT
Enjoy talking to and helping people
Have excellent communication skills, with the ability to adapt your approach to suit your audience
Have an interest in and enthusiasm for the work of WWT
Are able to work on your own initiative, take responsibility and seek assistance from staff when necessary
Are willing to undertake relevant training
Have a passion for wildlife and a good knowledge of local wildlife
Are willing to work alone

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT

Feel good knowing you are helping to restore wetlands, and our world
Be surrounded and inspired by like-minded wetland lovers
Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
Free entry to all our wetland centres, including your family
Volunteer discount on shopping and memberships
Access to webinars and practical information to help you manage daily life