Visitor Experience Volunteer

About The Role

At WWT, we believe the best way for people to understand and connect to wetlands is to experience them, so we bring awe-inspiring nature up close and let it do the talking.

We are looking for friendly, outgoing people who would like to be directly involved in shaping our visitors’ experiences through a warm welcome, interacting with them and providing key site information including directions and seasonal highlights.

The role incorporates a number of areas at the centre, from working on the welcome desk to creating content for social media and assisting with activities and events. You may choose to do them all to develop essential public engagement skills or just focus on one or two activities. We will work with you to determine what you would like to focus on. Ideally suited to a student that would like some volunteering experience to add to their CV or someone who is looking to get back into work.

Volunteers are an essential part of the WWT team. You’ll get a warm welcome, including information on training, equipment and anything else you need.

About You

This role will suit you if you:

Have an enthusiastic and friendly manner and would love to share your knowledge and passion with visitors
Enjoy delivering excellent customer service
Have an interest in wildlife, the outdoors and the work of WWT
Enjoy getting stuck in and helping create the best possible experience for our visitors
No previous experience is required as training will be provided in all areas

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love volunteering at WWT

Feel good knowing you are helping to restore wetlands, and our world
Be surrounded and inspired by like-minded wetland lovers
Hear from the people who inject their energy, passion and expertise into wetlands and wildlife – talks, walks, webinars, tea and cake…
Free entry to all our wetland centres, including your family
Volunteer discount on shopping and memberships
Access to webinars and practical information to help you manage daily life.